You have a right to drive after a not-at-fault accident
When you’ve had a car accident that wasn’t your fault, exercise your right to drive with a replacement car from Carbiz, paid for by the at-fault driver’s insurer.
What is your right to drive?
Your “right to drive” is the entitlement to keep driving after a car accident that wasn’t your fault. In Australia, this means you’re entitled to an equivalent temporary car while yours is off the road.
This temporary car is called an accident replacement car. The at-fault driver, or more commonly their insurer, must cover the hire costs of this car. It is your right to use it until your car is repaired or deemed a total loss, provided you do not delay the repair or total loss process.
Exercise your right to drive by applying for an accident replacement car through Carbiz today!
If your insurer denies your right to drive, you’re not alone
Thousands of Australian drivers face similar challenges, and the result has been a surge in complaints about car insurers to AFCA - the Australian Financial Complaints Authority.
But enough about them! With over 10,000 5-star reviews, you’ve come to the right place
How Carbiz works
We help not-at-fault drivers exercise their right to drive, while making sure they know it’s their right in the first place.
1. You Apply
Tell us about your accident for approval
5 min
2. Carbiz Delivers
Get a car like yours delivered directly to you
< 1 hr
3. Insurer Pays
We pick up the car and the other driver's insurer pays
$0
Why choose Carbiz
The car you need, delivered to your preferred location
Hire costs paid for by the at-fault driver’s insurer
Over 10,000 5-star reviews and multiple awards
Late model accident replacement cars
Keep moving for as long as your car is being repaired
Exercise your right to drive with an accident replacement car from Carbiz
Explore our fleet
Our fleet of over 2,000 cars ensures every not-at-fault driver has the right to drive, with a replacement car similar to their own.
Electric
Electric and hybrid replacement cars with the same efficiency and performance you love.
Learn more
Prestige
Drive a replacement car that matches your standards while yours is being repaired.
Learn moreTrusted by thousands of not-at-fault drivers
Join thousands of not-at-fault drivers who rely on Carbiz to protect their right to drive
Frequently Asked Questions
You may be eligible for a Carbiz replacement car if:
- You were not at fault in the accident
- Two or more vehicles were involved in the accident
- The at-fault driver was insured at the time of the accident
- You have a need for a replacement car and you do not have access to other suitable cars
We’ll provide you with a replacement car until your car has been repaired or you’re advised that it’s been deemed a total loss, provided you do not delay the repair or total loss process.
As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, Carbiz will recover the replacement car costs on your behalf from the at-fault driver or their insurer. Please keep in mind that this excludes the costs of operating the replacement car, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
Yes, you can still get a replacement car through Carbiz if you’re uninsured. As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, Carbiz will recover the replacement car costs on your behalf from the at-fault driver or their insurer, not from you or your insurer. Please keep in mind that this excludes the costs of operating the replacement car, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
Apply online now
Our local team is available to help you!
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
Just a moment, we're submitting...