Replacement vehicles when you’ve had an accident
When you’ve had a car accident that wasn’t your fault, get a replacement vehicle from Carbiz paid for by the at-fault driver’s insurer.
What is an accident replacement vehicle?
If you’re in a car accident that wasn’t your fault, Australian law says you should be put back in a similar position as before the accident. This means that the at-fault driver, or more commonly their insurer, must cover certain costs such as hire costs of an equivalent temporary vehicle while yours is off the road.
This temporary vehicle is called an accident replacement vehicle, and in most cases, you’re entitled to one if you weren’t at fault in an accident involving two or more vehicles. You can use it until your vehicle is repaired or deemed a total loss, provided you do not delay the repair or total loss process.
How Carbiz works
We recover the cost of your accident replacement vehicle from the at-fault driver or their insurer, so you don’t have to worry about paying or dealing with your insurer.
1. You Apply
Tell us about your accident for approval
5 min
2. Carbiz Delivers
Get a vehicle like yours delivered directly to you
< 1 hr
3. Insurer Pays
We pick up the vehicle and bill the other driver’s insurer
$0
Why choose Carbiz
The vehicle you need, delivered to your location
Hire costs paid for by the at-fault driver’s insurer
Over 10,000 5-star reviews and multiple awards
Well-maintained accident replacement vehicles, all under 3 years old
Keep moving for as long as your vehicle is being repaired
Request an accident replacement vehicle like yours today!
Trusted by thousands of not-at-fault drivers
Explore our fleet of accident replacement vehicles
With over 2,000 vehicles in our fleet, we have the right accident replacement vehicle for every not-at-fault driver.
Commercial Replacement Vehicles
Accident replacement utes and vans designed to handle the demands of your job site.
Learn more
Electric Replacement Vehicles
Electric and hybrid replacement vehicles with the same efficiency and performance you love.
Learn more
Family Replacement Vehicles
Safe and spacious accident replacement vehicles for the whole crew.
Learn more
Prestige Replacement Vehicles
Drive a replacement vehicle that matches your standards while yours is being repaired.
Learn moreOptional extras
Contact us to see what extras your accident replacement vehicle can come with!
Tow bars to help you haul the heavy stuff
Roof racks, canopies and so much more
Booster seats for the little ones
Baby seats for the even littler ones
Allow multiple drivers to drive the replacement vehicle
Join thousands of other not-at-fault drivers who’ve chosen Carbiz
Frequently Asked Questions
You may be eligible for a Carbiz replacement vehicle if:
- You were not at fault in the accident
- Two or more vehicles were involved in the accident
- The at-fault driver was insured at the time of the accident
- You have a need for a replacement vehicle and you do not have access to other suitable cars
We’ll provide you with a replacement vehicle until your car has been repaired or you’re advised that it’s been deemed a total loss, provided you do not delay the repair or total loss process.
As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, Carbiz will recover the replacement vehicle costs on your behalf from the at-fault driver or their insurer. Please keep in mind that this excludes the costs of operating the replacement vehicle, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
Yes, you can still get a replacement vehicle through Carbiz if you’re uninsured. As long as you’re not at fault in the accident, provide necessary true and correct information and assistance to us in our recovery process and are otherwise eligible, Carbiz will recover the replacement vehicle costs on your behalf from the at-fault driver or their insurer, not from you or your insurer. Please keep in mind that this excludes the costs of operating the replacement vehicle, such as fuel or electric charging costs, and any tolls or fines that might come up during your hire period.
Apply online now
Our local team is available to help you!
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